Short Downtime during Network Maintenance at cloudscale.ch

Minor incident Main Services VSHN Chat VSHN IdP (SSO) VSHN Portal (control.vshn.net) Managed Server and Services Puppet Infrastructure Icinga Monitoring Services BURP Backup Infrastructure Package Cache
2023-11-22 22:15 CET · 25 minutes

Updates

Update

Initial Analysis of the incident shows that there was only a partial outage of the services. It was depending on the location and only IPv4 was affected.

November 23, 2023 · 00:49 CET
Retroactive

During the planned maintenance by our cloud provider cloudscale.ch, there was an unexpected service interruption on the network layer. Some VSHN Managed Services, APPUiO Managed and APPUiO Cloud were unreachable for a short time.

All services should be up and running again. We will keep monitoring the situation and follow up with cloudscale.ch. All updates will be available here on the status page.

November 22, 2023 · 22:51 CET

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