Short Downtime during Network Maintenance at cloudscale.ch
Minor incident
Main Services
VSHN Chat
VSHN IdP (SSO)
VSHN Portal (control.vshn.net)
Managed Server and Services
Puppet Infrastructure
Icinga Monitoring Services
BURP Backup Infrastructure
Package Cache
2023-11-22 22:15 CET
· 25 minutes
Updates
Update
November 23, 2023 · 00:49 CET
Initial Analysis of the incident shows that there was only a partial outage of the services. It was depending on the location and only IPv4 was affected.
Retroactive
November 22, 2023 · 22:51 CET
During the planned maintenance by our cloud provider cloudscale.ch, there was an unexpected service interruption on the network layer. Some VSHN Managed Services, APPUiO Managed and APPUiO Cloud were unreachable for a short time.
All services should be up and running again. We will keep monitoring the situation and follow up with cloudscale.ch. All updates will be available here on the status page.
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